Shopify, Etsy, and Ebay Help Page!

💚 Effective Sunday July 14 2024, 8pm Pacific time 💚

⭐️ FULFILLMENT DATES:
- Orders placed through the time of this update have been completed and shipped.
- Orders placed after the time of this update will begin processing on Wednesday for shipment on Thursday. Thank you for your patience!
- If you have not yet received a shipping confirmation, your order is still in process and will be sent as soon as possible. All customers will receive an automated shipping notice and tracking information when your order ships.

⭐️ TRACK YOUR PACKAGE:
- tracking numbers starting with 0031 can be tracked at https://trackpb.shipment.co/track/
- tracking numbers starting with 9400 can be tracked at https://tools.usps.com/go/TrackConfirmAction_input
- Tracking numbers starting with 0004 can be tracked with the direct link that was included in your shipping confirmation email.

⭐️ MISSING DELIVERY: If your order was marked Delivered but has not arrived, please message me for assistance! I can send a photo of your package to help track it down, and if it still can't be found, Etsy's Purchase Protection Program will cover the order.

⭐️ ORDER CANCELLATIONS: If you've requested a cancellation, I will process it within the next 24-48 hours and you will receive a refund notification at that time.

⭐️ ADDRESS CHANGES: I will process any address change requests before your order ships. As long as the new address is in the same country, there are no additional shipping charges.

⭐️ COMBINING ORDERS: Thought of an item you missed? No problem! As long as your order hasn't shipped out yet and the new one is going to the same address, I'll generally to combine them both in one package and refund the second shipping charge.

⭐️ INTERNATIONAL SHIPPING PRICES: Due to a high number of Etsy international orders being reported as "missing", and the out of pocket cost of replacing or refunding them, I'm no longer able to afford to offer untracked international shipping through Etsy. Unfortunately, tracked shipping costs start at about $15usd, which is reflected in the prices charged on Etsy. I'm very sorry for this change.

⭐️ PRODUCT QUESTIONS: Please expand the Product Details in each listing for more specifics.

⭐️ CUSTOM STICKERS: **FYI: CannaPlanning is retiring!** Going forward, I'm no longer taking on custom work or new products. The items you see in my store are what I have available at this time. I'm very sorry!

⭐️ SIGN UP FOR EMAILS: using the link in the footer of this page!

**If you still need help, please feel welcome to email me at CannaPlanningStickerShop@gmail.com! I will respond within 24-72 hours.

Thank you for your patience! - Mari