Shopify, Etsy, and Ebay Help Page!

💚 Updated as of Wednesday, Oct 5 2022, 6pm PST 💚

⭐️ FULFILLMENT DATES:
- All orders placed through noon PST Oct 5 have been fulfilled and shipped.
- Orders placed since Oct 5 will start shipping out Thursday night.
- All customers will receive an automated shipping notice and tracking information when your order ships.  

⭐️ TRACK YOUR PACKAGE
 - tracking numbers starting with 0031 can be tracked at 
 https://trackpb.shipment.co/track/
 - tracking numbers starting with 9400 can be tracked at
 https://tools.usps.com/go/TrackConfirmAction_input

⭐️ DELIVERY: If your order was marked Delivered but has not arrived, please allow a few more days to show up - USPS has been marking items delivered at postal hubs before they're actually sent out with carriers, causing confusion for customers. Your items should arrive 1-6 days after the delivery notification.

⭐️ ORDER CANCELLATIONS: If you've requested a cancellation, I will process it within the next 24-48 hours and you will receive a refund notification at that time. 

⭐️ ADDRESS CHANGES: I will process any address change requests before your order ships. As long as the new address is in the same country, there are no additional shipping charges. 

⭐️ COMBINING ORDERS: Thought of an item you missed? No problem! As long as your order hasn't shipped out yet and the new one is going to the same address, I'll generally to combine them both in one package and refund the second shipping charge. Including a note in your order comments will help me catch it so I don't overlook anything by mistake. :) Thank you!

⭐️ INTERNATIONAL SHIPPING PRICES: Due to a high number of Etsy international orders being reported as "missing", and the out of pocket cost of replacing or refunding them, I'm no longer able to afford to offer untracked international shipping through Etsy. Unfortunately, tracked shipping costs start at about $15usd, which is reflected in the prices charged on Etsy. I'm very sorry for this change. 

⭐️ PRODUCT QUESTIONS: Please expand the Product Details in each listing for more specifics.

⭐️ CUSTOM STICKERS: Customs are currently closed due to workload. Please join my mailing list for announcements when new custom spots open!

⭐️ RESTOCKS: looking for an out-of-stock product? Join my mailing list in the footer of this screen for email restock notifications. 

**If you still need help, please feel welcome to contact me via my contact form or If you've already sent an Etsy, Ebay, or Shopify message, I will respond within the next 24-72 hours.

Thank you for your patience! - Mari